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Frequently asked questions
Short answers about accounts, shared spaces, privacy, budgets, approvals and savings goals. Still stuck? Contact us.
Budgets and spending
What do planned, approved, allocated and actual mean?
Planned is what you intend to spend on a line. Approved is the amount that passed review (equal to planned when no approval is required). Allocated is the money released for spending. Actual is what has been recorded and approved as spent. Available is allocated minus actual, committed and pending amounts.
Why is my transfer to savings not counted as spending?
Moving money to a savings goal does not reduce what you own, so transfers are excluded from income and expense totals. The savings goal shows the contribution instead.
How are refunds handled?
A refund is linked to the original expense and reduces the spending on that category. Your category total therefore shows what you really spent, not the gross amount.
What happens if I go over a category?
Each budget has an overspend policy: block stops the expense from being recorded, warn records it and flags the line, allow records it quietly. In every case the line shows as over budget so the review stays honest.
Can I delete a transaction I recorded by mistake?
Financial records are never deleted. Instead you reverse the transaction, which creates a mirror entry and marks the original as reversed. Both stay visible in the history so shared budgets remain auditable.
Getting started
What is Moneva?
Moneva is a mobile-first budgeting app for individuals, households, groups and projects. You plan a budget, assign who is responsible for what, record spending as it happens, save towards goals and review the period together.
What does it cost?
Nothing today. Every feature is included and nothing is billed. Paid plans are not available yet; if we introduce them we will announce it well in advance, and the budgeting essentials will stay free. See the pricing page.
How do transactions get into Moneva?
You record them yourself as they happen, or import a CSV file. Manual recording keeps you aware of every entry and works with cash and mobile money as well as bank accounts.
Can I install it on my phone?
Yes. Open the site in your browser and choose Add to home screen (or use the install prompt). It then opens like an app and works in portrait. It needs a connection to show and save your money data; nothing financial is stored on the phone.
Does it work offline?
No. The app needs a connection for your money data: budgets, transactions and balances are never stored on the device, so a shared budget never shows two versions of the truth. The public site and an offline screen are cached, so the app opens quickly and tells you when you are offline instead of failing silently.
Privacy and security
Do you sell my data or show ads?
No. We do not sell personal data, show advertising or load third-party trackers. The only cookies are the session and CSRF cookies the app needs to work. See the privacy policy.
How do I export or delete my data?
Go to Settings → Data. You can download an export at any time and request account deletion, which takes effect after a short grace period during which you can cancel.
How do I protect my account?
Use a password of at least ten characters that is not a common one, and turn on two-step sign-in from Settings → Security: scan the QR code with Google Authenticator, Microsoft Authenticator or any TOTP app, then enter the six-digit code when you sign in. Keep the recovery codes somewhere safe for the day the phone is lost. Sign-in attempts are rate limited, and the security page explains the rest.
Is any AI reading my data?
No. Insights are computed on our servers from the figures you enter, with plain rules that are explained on the Insights page. Nothing is sent to an AI provider.
Savings and goals
Does Moneva hold my savings?
No. A savings goal records the contributions you make somewhere else (a bank account, a mobile wallet, a savings group). The app tracks progress; the money stays with you.
How does the streak work?
A streak counts consecutive periods with at least one contribution to any goal. It rewards consistency rather than size, and it pauses rather than shames you if you miss a period.
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